The Best Way to Book Buses, Ferries, Trains Tickets Online - 12go.Asia Reviews

12go is a one-stop shop for booking all your travel needs! Whether you’re looking to book a flight, bus, train, or ferry, 12go has got you covered. With just a few clicks of a button, you can easily compare prices and find the best deal for your next trip.

What is 12go.Asia?

12Go is one of the leading e-ticketing platforms in Southeast Asia. We provide ticketing services for flights, buses, trains, and ferries in Thailand, Vietnam, Cambodia, Laos, Myanmar, and Indonesia.

We offer a convenient online booking experience for customers all over the world. Our website is available in English, Thai, Vietnamese, Chinese, and Russian.

We are committed to providing our customers with the best possible experience. We offer 24/7 customer support via our website and mobile app.

12Go is the perfect way to book your next travel adventure!

12Go Countries and Routes

I was talking about convenience, and what’s more convenient than to use the same platform to book tickets online for your trip all around Asia and beyond.

12Go is now available in over 8487 Destinations.

They first started in Asia, but they quickly spread to the rest of the world and are now available on all continents including Europe, Africa, Oceania, as well as North and South America.


In Thailand, the best country in the world, 12Go Asia covers almost every route and offers all types of transports.

Bangkok to Hua Hin by train, Krabi to Koh Phi Phi by ferry, buses from Pattaya to Bangkok… they have it all.

With only a few clicks and you can see all the options for the most popular routes from Bangkok:

And if you want more, you can just use the box below:

Why Book your Tickets Online on 12Go?

Over the last years, I’ve been trying to use a minimalist approach to travel and use as few apps/websites/agencies as possible when I plan my trips.

That’s the main reason I’ve booked most of my trips in Thailand with 12 Go Asia.

This way, I have all my tickets in one place and I don’t have to deal with different agencies and operators.

But there are more reasons to use 12go for your trip :

  • It’s convenient. No need to go to a travel agency anymore, you book everything online from your phone.
  • No need to bargain. With 12 go you can see in seconds all the different options for a route and pick the one that fits your budget and schedule.
  • No need to print tickets. Even if the website recommends that you print your tickets, I haven’t printed any tickets for the trips I booked on 12Go Asia. I just show the receipt on my phone and it always works. This way you don’t lose your tickets, you don’t need to look for a printer in a city you don’t know, and it’s eco friendly.
  • All your bookings on one platform. Imagine if you need to book 10 transfers during your trip in Thailand and you have 4 people with you. That’s 50 different tickets you have to print and carry with you. Forget that! Book everything on 12Go website and save yourself some headaches.

Not saying that 12goasia is the best travel app, but if, like me, your priority is price and convenience, it’s right at the top.

You can also use their website for pretty much all your trips in Asia as they cover all the principal routes in Thailand, Vietnam, Malaysia, Laos, Cambodia, and more.

Everywhere I go, whether I need to book a bus, a van, a ferry, or a transfer, I always use their app. (Except for flights where I prefer to go with Air Asia directly to accumulate more BIG rewards).

Types of Transportation Available

What makes 12Go Asia better than the competition?

The option to find all the different types of transportation for a same route on the same website.

Remember the days when you had to go to each company’s website to compare timetables and prices? I do.

And I’m super glad these days are over.

With 12go, I like you can compare all the options for a trip and pick one in just minutes.

What types of transportation do you find on 12Go?

  • Buses
  • Trains
  • Ferries
  • Flights
  • Vans
  • Taxis
  • Airport transfers
  • and more…

Not only you can compare them all on the same page, but you can also compare the trip duration and timetables between them.

That’s how sometimes you realize it’s cheaper to take a flight and a taxi than a ferry and a van.

They even have deals on some trips that make it cheaper to book the whole trip through them than to buy separate tickets.

But you’re probably gonna say, “12Go take a commission on every booking, right? So they must be more expensive than booking directly with the company?”

Well, not really. At least, not all the time.

Like when you book hotels on or Agoda, they have so much leverage that prices are as good, and even sometimes cheaper.

Contact and Customer Support

To be completely honest, I never had to contact 12go Asia support or ask for a refund so I can’t really say what it’s worth.

If you do a quick search online on other 12go Asia reviews, most people seem to have a generally good experience (hence their 4.2 stars rating on Trustpilot) and they do issue refunds when they’re in the wrong.

But in case you need to contact them :

  • Go to the website and press the “Call us online” button. The support is free of charge and can be reached every day from 10 am to 8 pm (Bangkok time)

There’s no number where you can call them. You need to go through the website.

But they also have a few offices in Thailand. More details about their offices and locations here.